September 3, 2003
Doctor takes traditional approach to modern
medicine
By Bevin Milavsky
The Daily Item
LEWISBURG — At a time when soaring malpractice insurance
premiums are forcing many doctors across the state to relinquish
their practices, one local physician has left a group setting to
open his own office.
Dr. Douglas Spotts, who practiced with Meadow Green Medical
Group in Mifflinburg for seven years, opens his solo practice in
the RiverWoods Family Health Center in Lewisburg today.
Spotts said he felt he had to leave the group practice so he
could have more creativity in his work. He touts his practice as
a traditional approach to modern medicine.
"I honestly always wanted to do this," he said.
Spotts said when he began practicing medicine, he was advised
to be cautious since overhead costs are high and reimbursements
are low. But he didn’t want to remain in the large system forever
because he did not feel he had the freedom to treat his patients
as he wanted.
"I felt increasingly squeezed by the system," he said.
He explained that his decision does not reflect poorly on
group practice or on Evangelical Community Hospital, with which
he was formerly affiliated. He said he still intends to send
patients to Evangelical for lab work and other tests.
However, his primary concern is putting his patients first. He
plans to use open-access scheduling so patients do not have to
schedule an appointment months ahead of time.
With open-access scheduling, each day begins as an open book.
Spotts said that with urgent needs, such as a child with a fever,
his office will try to handle those cases the same day. Other
patients seeking routine check-ups will be fit in within 48
hours.
This freedom of scheduling, he believes, will take away some
of the patients’ panic of having to plan six months ahead to see
the doctor. It will also help him set a limit to how many
patients he can see in a day.
"I think there’s still a niche for small, personalized
service," Spotts said. "People crave that." He also intends to be
available to his patients at all times, keeping a beeper with him
for after-office hours.
He estimates that 80 percent of his patients are following him
to his new location.
"It’s just so significant for me to be thinking I’m going to
be caring for my own patients," he said.
Spotts has created a Web site,
www.drspotts.com, which provides information on scheduling,
location of his office, information on his staff and a weekly
health tip. He also provides links to patient health sites that
he deems reputable. He said he wants patients to see that he is
their partner in health care decisions.
The escalating malpractice crisis in the state, he pointed
out, means doctors have to reclaim responsibility for the
situation. He said if more physicians would band together, the
system could change.
"Doctors don’t go into medicine because they’re just out to
fleece the public and make a buck," he said.
His decision to open his own practice is also connected to his
personal life because he and his wife did not want to uproot
their two children if he sought a job outside of the state.
Spotts is originally from the Valley, and he said he chose to
practice here because of the great need and the opportunity to
personally relate to each patient.
But he acknowledged that without his loyal staff and patient
base, it would have been very difficult to strike out on his own.
All doctors in the state need to work harder, he said, to meet
the needs of their patients.
"I think we need to do a better job, and I think we can."
While he acknowledges encountering hurdles in opening his own
practice — such as watching his malpractice insurance triple — he
has also enjoyed looking at the problems that face young doctors
across the state and trying to overcome them.
"I think the fun part for me is kind of the evolution of the
process of what’s going on in Pennsylvania right now," Spotts
said.
"And there are young doctors who are willing to stay."
E-mail comments to
bmilavsky@dailyitem.com .
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